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Payments

Search for frequently asked questions related to failed payments, accepted payment methods, credit card payments, refunds, and more.

How do I change my payment method?

If you’ve already placed your order but wish to change the payment method, the only other option is a bank transfer. Please use your 8-digit order code as the reference when completing the bank transfer so we can link the payment to the correct order.

If you wish to use any other payment method, then you should cancel the order, either manually in the ‘Order History’ section of your account or by contacting Azarius customer service.

Does Azarius accept credit card payments?

Azarius accepts a wide variety of credit cards, including Mastercard and Visa. If your payment card fails, you can use the ‘Reorder’ option on the ‘Order History’ page of your account. If the payment fails again, please use an alternative payment method.

What payment options does Azarius accept?

Azarius accepts the following methods of payment:

• Credit card (Instant)

• Bitcoin (Instant)

• Litecoin

• Dogecoin

• Ethereum

• Giropay (Instant)

• iDEAL / Multibanco (Instant)

• Bancontact/Mister Cash (Instant)

• EPS ÜBERWEISUNG (Instant)

How long does it take for a refund to appear in my account?

The time it takes for a refund to appear depends on the payment method. Bank transfer refunds should appear within 5 working days, while credit card refunds can take up to 10 working days.